Contact Us

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*note: Please use an Australian phone number.
Are you already registered in OnlineRPL?

If yes, please include:
• Your full name
• Qualification enrolled
• The section you need help with (LLN, Employment, Evidence, Payment, etc.)

This helps us assist you faster.

Are you experiencing a technical issue?

If you cannot provide a screenshot, please describe:

• The exact page you were on
• What you were trying to do
• The error message shown (if any)
• The device you are using (mobile or desktop)

Clear details help us resolve the issue more quickly.

Is your question about eligibility?

If you have not completed the FREE 30-Second Skills Check yet, please start there first.

It will instantly let you know if you’re eligible before submitting an enquiry.

Do you need to submit a complaint?

If your matter is a formal complaint, please use the Complaint Form so it can be properly reviewed and handled.