Privacy Policy

 

 

 

1. Introduction

OnlineRPL respects your privacy and is committed to protecting your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

This Privacy Policy explains how we collect, use, disclose and safeguard your personal information when you use our website and services.

If you have any questions or concerns regarding this policy, please contact us at:
šŸ“§ compliance@onlinerpl.edu.au

2. Collection of Personal Information

We collect personal information that is reasonably necessary for us to provide our Recognition of Prior Learning (RPL) facilitation services.

The types of information we may collect include:

  • Full name

  • Residential and postal address

  • Email address

  • Phone number

  • Date of birth

  • Employment history

  • Identification documents

  • Evidence documents submitted for RPL assessment

  • Communication records between you and OnlineRPL

  • Payment details (processed securely via third-party payment providers)

We collect this information when you:

  • Complete our 30-Second Skills Check

  • Register for an account

  • Enrol in a qualification

  • Submit forms or upload evidence

  • Contact us via email or website forms

  • Subscribe to marketing communications (with consent)

The amount and type of information collected depends on the services you request.

3. Disclosure of Information

By signing up with OnlineRPL, you acknowledge and agree that:

  • Your information will be shared with our partner Registered Training Organisations (RTOs) for the purpose of processing your enrolment, training and assessment.

  • We may be required under law to disclose personal information to the Australian Government and designated authorities, including but not limited to:

    • Australian Skills Quality Authority (ASQA)

    • State or Territory Training Authorities

    • Fair Trading

    • Other regulatory bodies where required

We only disclose personal information where:

  • It is necessary to provide the services requested

  • You have provided consent

  • We are authorised or required by law to do so

We do not sell your personal information to third parties.

4. Use of Personal Information

We use your personal information for purposes including:

  • Managing your relationship with OnlineRPL

  • Providing RPL facilitation services

  • Processing your application with a partner RTO

  • Verifying your identity

  • Communicating with you about your enrolment

  • Responding to enquiries

  • Complying with legal and regulatory obligations

  • Sending marketing communications (only with your explicit consent)

You may opt out of marketing communications at any time by using the unsubscribe link or contacting us directly.

You are not automatically added to our marketing list simply by submitting an enquiry.

5. Website & Technical Data

When you use our website, we may collect non-identifiable technical information such as:

  • IP address

  • Browser type

  • Pages visited

  • Cookies and usage data

This information helps us improve website performance and user experience.

If you leave comments on our website, an anonymised string (hash) created from your email address may be provided to the Gravatar service. The Gravatar privacy policy is available at:
https://automattic.com/privacy/

6. Payment Information

Payments are processed securely via trusted third-party payment providers (such as Stripe).

OnlineRPL does not store full credit card details on our servers.

Each payment requires your confirmation. OnlineRPL does not set up automatic recurring payments without your approval.

7. Data Security

OnlineRPL takes reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification or disclosure.

Security measures include:

  • Secure Socket Layer (SSL) encryption

  • Secure servers and file storage

  • Access control procedures

  • Regular system monitoring

While we take reasonable precautions, no data transmission over the internet can be guaranteed as completely secure.

8. Access and Correction

You may request access to personal information we hold about you.

If you believe your information is inaccurate, incomplete or outdated, you may request correction by contacting us.

We will respond to access and correction requests as quickly as reasonably possible, subject to any legal exceptions.

9. Published Information Disclaimer

OnlineRPL continuously updates its website to ensure information is accurate and aligned with partner RTOs and relevant regulators.

Some qualifications may lead to licensing outcomes. It is your responsibility to confirm licensing requirements with the relevant industry regulator or licensing authority.

OnlineRPL will not be liable for any direct, indirect, incidental or consequential damages arising from reliance on information published on this website.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in legislation or our business practices.

The latest version will always be available at:
https://onlinerpl.edu.au

11. Contact Us

If you have questions, complaints or concerns about this Privacy Policy or how your personal information is handled, please contact:

šŸ“§ compliance@onlinerpl.edu.au
šŸŒ https://onlinerpl.edu.au