Privacy & Disclaimers

1. Collection And Use Of Information

Our website address is: https://onlinerpl.edu.au

OnlineRPL regards customer privacy as an important part of our relationship with our users. If you have questions or concerns, please contact our team at compliance@onlinerpl.edu.au.

OnlineRPL is committed to Australian privacy legislation in the way it collects, uses, secures and discloses personal information. The Privacy Act 1988 and the Australian Privacy Principles (APPs) require us to comply with strict handling, use and disclosure requirements. This document describes the OnlineRPL Privacy Policy.

2. The Information We Collect

By signing up with OnlineRPL, you agree to have information passed on to, and be contacted by, our partner RTOs in relation to the training and assessment you are applying for. You also acknowledge that under the Privacy Act, we are required to share personal information about students with the Australian Government and other designated authorities.

We lawfully collect personal and other information that is necessary for our business to function and may include:

• Information you provide when you sign up for a course, including your name, address and contact details.
• Information derived from communications between you and us.
• Evidence you submit to OnlineRPL for processing and successful completion of your RPL application.

The use of our facilities and services will determine the amount and type of information we collect. The only personal information we collect when you use our website is what you tell us about yourself (for example, by completing an online form or when you send us email) and we will record your email address.

An anonymised image created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

3. How We Use Your Information

We use the information we collect for the purposes disclosed at the time of collection or otherwise as set out in this Privacy Statement. We will not use your personal information for any other purpose without first seeking your consent, unless authorised or required by law. Generally we will only use your personal information:

• To maintain your relationship as a customer of OnlineRPL;
• To provide the services you have requested, e.g. our RPL facilitation;
• To administer and manage those services, e.g. our trainers and assessors;
• To process your RPL application with the relevant Registered Training Organisation (RTO);
• As requested by the Australian Government and other designated authorities such as the Australian Skills Quality Authority and Fair Trading;
• To answer your enquiry;
• For marketing by email, specials on courses you have shown interest in, and only with your explicit prior consent.

If you have requested to be on our mailing list, you may at any time decline any further marketing communications. You may also at any time ask to be removed from our mailing list. You are not added to our mailing list simply by sending us an email enquiry.

4. Access To Your Personal Information

In most cases, you can gain access to the personal information that OnlineRPL holds about you, subject to some exceptions allowed by law. If you would like to check or amend your contact details, please contact us. We will deal with all requests for access to personal information as quickly as possible.

For all personal information transmitted online, OnlineRPL uses encryption such as Secure Socket Layer (SSL) protocol for secure transmission of information and to avoid unauthorised access, use or disclosure of your private and confidential information.

5. Security

OnlineRPL takes all necessary steps to keep secure any personal information which we hold and to keep this information accurate and up to date. Personal information is stored in a secure server and secured file storage.

6. Changes To This Privacy Policy

It may be necessary for us to review and revise our Privacy Policy from time to time and as required by law. An amended version will be posted on our website at onlinerpl.edu.au.

7. Contact Us

If you would like any further information, or have any queries, problems or complaints in relation to this Privacy Policy or our information handling practices in general, please contact us at compliance@onlinerpl.edu.au.

8. Published Information

OnlineRPL will continuously update its website without notice to ensure the information presented is true and accurate and reflects the policies, procedures and processes of our partner RTOs and relevant regulators.

As some of the qualifications offered have a licensing outcome, it is important to ensure policies, procedures and processes are in line with those of industry regulators and licensing bodies.

OnlineRPL will in no event be liable to any party for any direct, indirect, special or consequential damages that may arise from the use of any of the information on this website. Please consult your relevant industry regulator website and licensing body to confirm information.

9. Licensing Outcome

OnlineRPL is an education facilitator that partners with various Registered Training Organisations (RTOs) listed under our “Partners” page, not a licensing regulatory government body.

OnlineRPL can help students with the process of obtaining a nationally recognised qualification that will be issued by one of their partner RTOs.

Some nationally recognised qualifications can lead to a licence being obtained through your state government regulator such as Fair Trading in NSW. Contact the licensing regulator body in your state for further details on obtaining a licence.